Ratings & Reviews

Overall Rating

(198 reviews)
94.9% of customers recommend this property

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Resident Reviews

submitted by Christopher H. - |Recommended: YesNice — A really good place to stay
response from property -Christopher, Thank you for the kind words and the 5 stars. We think Flatts is a great place and love it when residents feel the same. Thank you for making this place awesome.
submitted by Aaron B. - |Recommended: YesLiving — Moved for work. Great staff helping me find an apartment
response from property -Aaron, thank you for the kind review. We are very excited for you to join us at Flatts. It is a great community. I think you will enjoy it here.
submitted by Japrayla H. - |Recommended: YesMy stay at Flatts — It is an overall great place to stay
response from property -Thank you Japrayla for your kind words. We love our residents and our community.
submitted by  - |Recommended: YesLocation is great The staff is very professional and always willing to help in any way. They always have fun events and activities.
response from property -Thank you for your kind words. We love having events and activities. Its one of the awesome ways our residents get to know each other.
submitted by Tsz T. - |Recommended: YesOff campus apartment as an exchange student — The staffs are very nice and living here is very quiet.
response from property -Thank you Tsz To for the awesome review. our team loves working here at Flatts and you are right - it is very quiet around here.
submitted by Andrew S. - |Recommended: YesGood — Good
response from property -Thank you for the positive review Andrew. We love our residents and are glad you are here with us.
submitted by Harvey W. - |Recommended: YesGreat place — Great place to stay Highly recommend
response from property -Thank you Harvey for the great review. We love Flatts at South Campus and are thrilled that you do as well.
submitted by Charlton M. - |Recommended: NoNot What Was Expected — Living at the Flatts has been an interesting experience. It is by far the dirtiest place that I have ever lived in. I cannot walk through a single room without needing to wash my shoes, socks, or feet. It was like this upon arrival, and it remained like this after the cleaning crew cleaned up for me. I have spent hours cleaning my rooms just to make them a livable space, and I still would not dare invite anyone over. The walls are thin enough to hear what my roommates and neighbors are watching on TV or listening to at all hours of the day and night. There is virtually no privacy in this regard. It is an incredibly rare experience to find a parking spot at the building that you live in. If you are lucky enough to do this, you must then enter any room prepared to deal with spiders, roaches, ladybugs, ants, etc. Despite this being advertised as student housing, it seems that a majority of the residents do not attend the University of Mississippi. Instead, they are grown adults that throw constant and loud parties. They will play loud music and leave trash strewn about consistently each week. The matching process for residents seems like a joke. There is no point in submitting your preferences as they do not seem to listen to them anyways. They also offer many amenities that are simply inaccessible or misleading. They will have free printing, but the printer will often be broken. They will have free coffee, but you are expected to go buy your own mug, come back to fill it up, and somehow drive back to your apartment with it each time. They will have events for the residents, but will somehow ALWAYS schedule them directly in the middle of a work school day. My time here has been okay at best so far.
response from property -Charlton, thank you for the comments. I am sorry that your experience has just been "Okay". Your review addressed a few issues: pest control comes once a week on Tuesdays. If you are having pest issues please call the office or do a maintenance request before Tuesday to be on the schedule. Our resident population is varied and comes from many different backgrounds. We work with Ole Miss, Northwest Community College as well as do have some residents in Oxford to work. If you have a roommate situation please visit the office to find out what options we may be able to offer. If you would like to discuss amenities, events or our sustainable approach to coffee service please call the office. I would love to visit with you.
submitted by Eleanor P. - |Recommended: YesReally recommend — it's a fun place always lots going on for residents, parking for residents is no real issue, not too much noise. only thing is the parking for guests--going to the main office every time is kind of a hassle, i wish we still had placards for guest vehicles.
response from property -Thank you Eleanor, I appreciate the kind words. I know the 24 hour guest passes are more work. But the change was made for safety reasons. The new approach offers great awareness of who is at the property and that keeps Flatts a great place.
submitted by April V. - |Recommended: YesI like Flatts — I like Flatts a lot and would consider renewing my lease for next year. I would also recommend others to get apt. here. My only complaint is the gym equipment many things do not work
response from property -April, thank you for the kind words. I believe all of the gym equipment is working good and I just bought some new yoga mats and jump ropes to make your routine smoother. Swing by the office and I will walk through the gym with you.
submitted by Brianna B. - |Recommended: YesFlatts Review 2 — The staff can work on their people skills but overall it’s an okay apartment
response from property -Thank you Brianna for the comments. I would love to visit with you more about your concerns. I am sorry you had a negative experience a few months ago and I hope your recent interacts have been positive. Thank you again for the comments and for being a great resident.
submitted by Steve N. - |Recommended: NoOlder apartments with constant issues. They now have removed cable from the service you receive with your rent. They have teamed with an unscrupulous company to monitor the parking lot of paying residents and will tow your car with little notice and even for parking on the line no this is not a joke .
response from property -Steve, Thank you for the comments. We removed cable because we realized that most residents are using streaming services and that increasing internet bandwidth would better serve the community. As for parking management, all parking requires a pass. This policy offers increased safety for our residents and assist with keeping spaces near each building open. If you would like to discuss either of these concerns in more detail please call the office at 662-281-1335 and ask for Jeremy. I would love to visit with you.
submitted by Brianna B. - |Recommended: YesFlatts Review — It’s a lovely place to live and it’s a peaceful neighborhood.
response from property -Brianna, Thank you for the great review. I agree, the neighborhood is really peaceful. Thank you for being an awesome part of the community. Resident like you make Flatts great.
submitted by Malachy B. - |Recommended: YesInspection issues — Hey, Flatts is nice and all but I find it annoying that the inspection expires the morning of the day it was supposed to expire. For instance, my inspection was scheduled to be due today, however it didn’t get put into place until around 4PM two days before, so seeing as it’s only 11 26 AM I don’t think it should have expired but oh well. There weren’t any major issues that I saw with my dorm anyways besides some scratches on the walls and the balcony being dirty as sin. But I mean I took the pictures I just hadn’t submitted them yet, so if there’s an issue in the future I’ll show y’all the pictures I took and show you the time the pictures were taken. But I think my room’s good enough that there shouldn’t be any issues in the future. Thanks for your time
response from property -HI Malachy, thanks for letting us know of that issue. They are set to expire 24h after your move-in day -- but if there were/are any issues in your apartment please let us know! We will work with our support team on the time of day the inspections expire. Have a wonderful semester!
submitted by John C. - |Recommended: YesReview — Great staff
response from property -Thank you so much for your review John, we are so glad you appreciate our staff!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.