|Recommended: YesComfy accessible contentment — It's not somewhere I'd like to grow old, but it serves its purpose with no problems and a great deal of comfort.
Ellen, Thank you for your review. We like having you here as well.
|Recommended: YesLove it. — I will definitely recommend.
Thank you so much for your review. We love our residents and are very glad it shows.
|Recommended: YesBest Place To Live — Flatts , is a really great place to live there are no flaws what so ever
Thank you Zarria for your review. We love having you with us here. Our residents are what makes this place so amazing.
|Recommended: YesIt's good — I like it here. The place is clean and quiet. It's been rebuilt not too long so everything is working fine. Although, the walls are a bit too thin so you can hear people talk really easily. Staff members are nice and friendly.
Linda, Thank you so much for your review of our community! We enjoy hearing all feedback from our residents. If you would like to contact us further please reach out to us at 662.281.1335 or email@example.com. Have a wonderful day.
|Recommended: NoWould not recommend — I would not recommend living at the Flatts at south campus due to the poor management, hidden fees, and overall unsatisfactory service. Maintenance enters your apartment randomly without knocking—a huge problem, especially if you are a female. In addition, I have had several cases of flooding in my first floor apartment—the cause of which has yet to be solved my 5 months of living here. To add to this, despite advertisements, there are several other monthly fees required to live at the Flatts that fluctuate and are only made known upon move-in.
Hello Deijanee, We are sorry to hear that your time at Flatts has been unsatisfactory. I sincerely apologize for the inconveniences that you’ve experienced and hope to move forward in providing you with high quality service! If you have any additional concerns or questions, please do not hesitate to reach out to us. You may do so by calling our office phone number (662)281-1335 or emailing us at firstname.lastname@example.org.
|Recommended: YesI think the property is amazing — I would tell them its wondering. It is very peaceful
Hello, Thank you for your review of our community, Chanel! We look forward to ensuring your stay with us is as peaceful as can be.
|Recommended: NoThis place is the worst. I tell everyone not to live there. — The worst experience you will ever have. Staff - rude. Maintenance - a little better, but only because we saw each other every other week. Would never ever ever EVER recommend your terrible place to anyone. Don't ever contact me again.
Hello Kaitlyn, I am sorry to hear that you are unhappy with your stay at the community. I would love the chance to visit with you about your experiences here. As you may know, I am the new manager at Flatts and I am working hard to understand how I can make your experience better. Please contact our office at (662)281-1335 or email at email@example.com so that I can connect with you directly.
|Recommended: YesBest Bang for your Buck in Oxford — I really enjoy living here.
Hello, Thank you so much for your review Carol! We strive to provide exceptional service to all of our residents in the community.
|Recommended: YesThe property is super cool, better than I expected — Nice, not too far from campus and not too expensive
Hello Jack, Thank you for your review of our community. With our excellent location to both the main attractions of Oxford and to the university we try to keep our rates competitively low.
|Recommended: NoMove out Over-charges — For the move-out, there was not a person to do a side by side review of the apartment. Over-charges for housekeeping were added to our bill of 100. The Apartment was left in better condition, then when we moved in.
Hello David, Thank you for telling me about your move-out experience. As the manager, it is important for me to review procedures from past move-outs to make sure our practices are working. Our staff strives to bring excellence in our tasks. I would be interested in reviewing your charges with you. If you would like to connect please please call our office at (662)281-1335 or email at firstname.lastname@example.org. Thank you for your review and I look forward to visiting with you more.
|Recommended: YesFriendly staffs
Hello, Thank you for your kind review! Our staff works to bring a friendly and inviting atmosphere to our community everyday. We are happy to hear you enjoyed interacting with our team.
|Recommended: NoThe workers are rude and they discriminate.
Thank you for your review. I am very sorry about your experiences. I am the new manager here at Flatts and I look forward to changing your opinion. If you are available, I would love to visit with you in the office and have you tell me more about your experiences. Have an amazing day and please connect with me when you get a chance.
|Recommended: YesIts great — tes
|Recommended: YesGreat — All the office staff are SO nice and the apartments are great quality. No issues so far
Hello Mallory, Thank you so much for your feedback! If there is anything we can to do assist in making your stay with us more pleasant feel free to contact our front office at 662-281-1335.
|Recommended: YesQuiet, Stylish, Affordable — I really love my apartment and the staff is always so helpful. My main complaint would be when other residents leave trash on the stairs or in the parking lot.
Thank you Kate for your review. We love having you living with us at Flatts. We will continue to work with residents and our teams to keep Flatts looking good.