Ratings & Reviews

Overall Rating

5
(191 reviews)
95.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Tsz T. - |Recommended: YesOff campus apartment as an exchange student — The staffs are very nice and living here is very quiet.
submitted by Harvey W. - |Recommended: YesGreat place — Great place to stay Highly recommend
submitted by Eleanor P. - |Recommended: YesReally recommend — it's a fun place always lots going on for residents, parking for residents is no real issue, not too much noise. only thing is the parking for guests--going to the main office every time is kind of a hassle, i wish we still had placards for guest vehicles.
response from property -Thank you Eleanor, I appreciate the kind words. I know the 24 hour guest passes are more work. But the change was made for safety reasons. The new approach offers great awareness of who is at the property and that keeps Flatts a great place.
submitted by April V. - |Recommended: YesI like Flatts — I like Flatts a lot and would consider renewing my lease for next year. I would also recommend others to get apt. here. My only complaint is the gym equipment many things do not work
response from property -April, thank you for the kind words. I believe all of the gym equipment is working good and I just bought some new yoga mats and jump ropes to make your routine smoother. Swing by the office and I will walk through the gym with you.
submitted by Brianna B. - |Recommended: YesFlatts Review 2 — The staff can work on their people skills but overall it’s an okay apartment
response from property -Thank you Brianna for the comments. I would love to visit with you more about your concerns. I am sorry you had a negative experience a few months ago and I hope your recent interacts have been positive. Thank you again for the comments and for being a great resident.
submitted by Brianna B. - |Recommended: YesFlatts Review — It’s a lovely place to live and it’s a peaceful neighborhood.
response from property -Brianna, Thank you for the great review. I agree, the neighborhood is really peaceful. Thank you for being an awesome part of the community. Resident like you make Flatts great.
submitted by Malachy B. - |Recommended: YesInspection issues — Hey, Flatts is nice and all but I find it annoying that the inspection expires the morning of the day it was supposed to expire. For instance, my inspection was scheduled to be due today, however it didn’t get put into place until around 4PM two days before, so seeing as it’s only 11 26 AM I don’t think it should have expired but oh well. There weren’t any major issues that I saw with my dorm anyways besides some scratches on the walls and the balcony being dirty as sin. But I mean I took the pictures I just hadn’t submitted them yet, so if there’s an issue in the future I’ll show y’all the pictures I took and show you the time the pictures were taken. But I think my room’s good enough that there shouldn’t be any issues in the future. Thanks for your time
response from property -HI Malachy, thanks for letting us know of that issue. They are set to expire 24h after your move-in day -- but if there were/are any issues in your apartment please let us know! We will work with our support team on the time of day the inspections expire. Have a wonderful semester!
submitted by John C. - |Recommended: YesReview — Great staff
response from property -Thank you so much for your review John, we are so glad you appreciate our staff!
submitted by John C. - |Recommended: YesReview — Cool place, awesome staff
response from property -HI John, I responded to your previous review - but thanks again!! Let us know if we can do anything to make your stay better!
submitted by Lyndsey B. - |Recommended: YesMove in review — so far so good
response from property -I'm glad your experience has been positive. We love our residents and look forward to helping you become apart of the Flatts community. Swing by the office, we would love to visit with you. Look for our events calendar as well, there is always something fun to do around here.
submitted by Adria A. - |Recommended: YesIt’s quite nice — Had a few damages but it was clean and no problems with people
response from property -We love to hear that you haven't had any problems. Now that your here, swing by the office so we can get to know you. We love our residents and look forward to visiting with you.
submitted by Carolyn B. - |Recommended: YesCharity — good
response from property -Thank you for the good rating and the kind word. We love our residents and look forward to making your kids feel right at home around here.
submitted by Emma W. - |Recommended: YesFlatts review — Flatts is a very clean and friendly environment. It is the perfect, affordable place to live for college students
response from property -Thank you Emma for the kind words. We like to think Flatts is a great place to live and we love the friendly atmosphere around the community. Thank you for choosing to live with us.
submitted by Ana Z. - |Recommended: YesGreat place — The overall experience has been great. My only complaint would be that you can hear the footsteps from the apartment above too loudly.
response from property -We are so happy that your experience is going well. Living in an apartment can be challenging, if you need our assistance please let the office know. We love our residents. Thank you for being awesome.
submitted by Hsien T. - |Recommended: YesGood so far — Looks good but found out there is dog food left from the person before.
response from property -We are glad it looked good. The staff worked hard to get the apartments ready. We are sorry to hear about the dog food. Please let the office know if you would like us to remove that for you. Sorry we missed that before you moved in. We hope that wont change your feelings for us - we love our residents and really do want your experience to be great.

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.